TERMS AND CONDITIONS

By opting in to receive SMS communications from Delta Expedited LLC, you agree to abide by the following terms and conditions regarding our SMS messaging program. These terms apply to all SMS communications related to your transportation, shipment, or logistics services provided by Delta Expedited LLC.

1. Purpose of SMS Communications

When you provide your phone number and opt in to receive SMS messages from us, you consent to receive text messages from Delta Expedited LLC related to your shipments, deliveries, and other logistics services. These communications are necessary for ensuring the timely and effective completion of your transportation services, including:

• Shipment Status Updates: Notifications about your shipment status, such as when it is dispatched, in transit, or out for delivery.
• Estimated Delivery Times:Alerts to keep you informed about expected delivery windows and tracking updates regarding delivery times.
• Operational Updates: Messages related to any changes in pick up and delivery schedules, potential delays, or other logistics issues.Any operational or service-related communications necessary for the fulfillment of your shipment or delivery.
• Customer ServiceAlerts: Communications regarding issues, inquiries, or other updates regarding your shipment.

2. Message Frequency

The frequency of SMS messages will vary depending on the nature of your shipment or transportation service. Messages are sent as necessary to keep you informed about the status of your delivery, and you may receive multiple updates during the course of a single transaction (e.g., shipment dispatch, transit updates, final delivery).

3. Standard Message and Data Rates

Message and data rates may apply depending on your mobile service provider and plan. You are responsible for any fees or charges that your mobile carrier imposes for receiving SMS messages.

4. Opt-In Consent

For opting in to receive SMS messages, you can provide your phone number via our website, forms, or through any other method specified. By doing so, you explicitly consent to receive SMS communications from Delta Expedited LLC. Your consent is not a condition of any purchase or service agreement, and you can withdraw your consent at any time.

5. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive from us. Once you opt out, you will no longer receive any SMS communications from Delta Expedited LLC unless required for the completion of an ongoing shipment.

If you wish to re-opt in, simply reply "START" to any earlier SMS communication from us.

6. Help Information

For assistance or more information about your SMS subscription, text "HELP" to (513) 572 - 2301 or contact our customer support team via:

• Phone: (513)572-2301
• Email: info@deltaexpedited.com

7. Liability Limitations

By opting in to receive SMS messages, you agree that Delta Expedited LLC is not responsible for any delays, errors, or failures in message delivery, nor for any issues arising from your mobile service provider’s network or non availability of your mobile phone number.

8. Governing Law

These SMS Terms and Conditions are governed by the laws of Ohio.Any disputes arising from these terms will be handled in the courts of Ohio, which shall have exclusive jurisdiction.

9. Standard Messaging Disclosure

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions
• Message frequency may vary